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My Money Matters logo
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Support

Need a hand? You can contact us via our friendly Customer Support team who’ll answer any questions or queries you might have.

As well as hassle-free administration, our Customer Support team is on hand to help.

 

You can contact the My Money Matters Customer Support team by:

Stats that we are proud of...

2hrs

Average time to solve

34s

Average chat wait time

34s

Average call wait time

96%

Tickets completed in SLA

91%

Satisfaction score

91%

Daily tickets solved

Don't just take our word for it

"Speed of response was very quick. Advice was to the point which I liked"

L Jeffrey, Edinburgh Napier University

"The team guided us through every step of the implementation process and provided us with support and guidance. They continue to support us and our employees with any queries we may have. They were very professional, and nothing was too much trouble."

Tracey, Cardiff Council

"Thank you very much for your assistance, I was very happy with the service I received."

B Mistry, West Yorkshire Police

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